TERMS & AGREEMENTS
Prices and Shipping
All prices are based on current market conditions for the
wholesale trade only and are subject to change without notice. All orders are
quoted F.O.B. Dryden, NY, Vancleave, MS or Ravenel, SC. RPM Ecosystems' LLC
responsibility for the risk of loss or damage to the property, which is the
subject of this contract, terminates when the property is transferred to a
common carrier at seller's place of business. At that point, the risk of loss
transfers to the buyer. The buyer must pay for all transportation and insurance
costs at this point. Shipping costs are the responsibility of the customer. Pickup
orders must be scheduled in advance with Customer Service. A $25 per week fee
will be charged on all orders not picked up by the scheduled date.
For current pricing, availability, shipping estimates, ship dates or to schedule a pick up please contact Customer Service at 888.776.9590 or email sales@rpmecosystems.com.
Quotes
Written quotations will be honored for 30 days on available
material. Quoted material will not be allocated to a specific customer until
the signed quote has been returned and a deposit has been made. Please specify
when requesting a quote if substitutions are acceptable.
Orders
When a signed quote has been returned and the order is
confirmed, it indicates your plant material has been allocated. We will do
everything in our power to assure you receive everything on your order. However
inclement weather, inventory changes, crop failures or any other conditions
beyond RPM Ecosystems’ LLC control may cause delays or changes to your order.
Qualifying to be a wholesale purchaser
As a purchaser of RPM plants you are eligible for wholesale pricing and tax-exemption if you are:
- buying the trees for resale (licensed reseller)
- farm or other tax-exempt agricultural business
- buying trees for use by your customers (consultants or engineering firms)
- non-profit organization
- federal, state, or local agencies or municipalities
- other resellers or tax-exempt organizations
Additionally, landowners who are using the RPM plants in
federal programs such as WRP, EQIP, CRP, etc. are eligible for wholesale
pricing.
Minimum Order is 50
Trees and/or Shrubs
Cancellations
All cancellations must be received by us in writing 30 days
prior to the scheduled ship/pickup. All cancellations or order reductions are
subject to a 25% restocking fee based on the most recent order acknowledgement.
TERMS
With an established credit line with RPM Ecosystems LLC, terms
are 25% deposit balance net 30. New orders will not be accepted on delinquent
accounts unless special arrangements have been made. Any new orders with
accounts past 90 days must be paid in full prior to shipping.
Charges for overdue accounts will be 2% per month (24% annually). All accounts are considered past due if not paid within 30 days of invoice. There will be a $30.00 fee for all checks returned for non-sufficient funds. Visa, Master Card and Discover are accepted. No refunds, overpayments will be credited to your account.
For billing questions or to establish credit please contact Customer Service at 888.776.9590 or info@rpmecosystems.com
New credit applications will be processed in 2 weeks.
Guarantees
RPM Ecosystems LLC guarantees the plant material to be alive
and healthy at time of shipment and to be true to name. Upon receipt of your
shipment you should examine and count all materials.
Discrepancies must be reported on the packing slip at the time of delivery or pickup and returned to RPM Ecosystems LLC.
Any claims must be received by RPM Ecosystems LLC within ten days of your receipt of the stock. Claims must be submitted in writing on RPM Ecosystems’ LLC claim request form along with a copy of the packing slip. Failure to present such claim within10 days of receipt of stock constitutes a waiver of such claim. A claim request form will be emailed or faxed to customers upon request.
RPM Ecosystems LLC makes no warranty, expressed or implied, including any warranty of fitness for any particular purpose with respect to plant stock and all other warranties are hereby expressly excluded.
